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    Book an appointment for a patient at an organisation

    Use case for booking an appointment for a patient with a given organisation.

    Use Case

    The typical flow to book an appointment is:

    1. Search by NHS Number for, or otherwise obtain, a Patient resource.
    2. Search for available Slot resources by date range.
    3. Create an Appointment for the chosen Slot and Patient resources.

    Refer to Consumer sessions illustrated for how this API Use Case could be used in the context of a typical consumer appointment management session.

    Security

    • GP Connect utilises TLS Mutual Authentication for system level authorization.
    • GP Connect utilises a JSON Web Tokens (JWT) to transmit clinical audit & provenance details.

    Prerequisites

    Consumer

    The Consumer system:

    • SHALL have previously resolved the organisation’s FHIR endpoint Base URL through the Spine Directory Service
    • SHALL have previously traced the patient’s NHS Number using the Personal Demographics Service or an equivalent service.
    • SHALL have previously obtained the details for one or more free slots that are to be booked.
    • SHALL have previously performed a GP Connect Find a Patient request to obtain the logical identifier for the patient on the organisation’s fhir server.

    API Usage

    Request Operation

    FHIR Relative Request

    POST /Appointment
    

    FHIR Absolute Request

    POST https://[proxy_server]/https://[provider_server]/[fhir_base]/Appointment
    

    Request Headers

    Consumers SHALL include the following additional HTTP request headers:

    Header Value
    Ssp-TraceID Consumer’s TraceID (i.e. GUID/UUID)
    Ssp-From Consumer’s ASID
    Ssp-To Provider’s ASID
    Ssp-InteractionID urn:nhs:names:services:gpconnect:fhir:rest:create:appointment-1

    Payload Request Body

    The request payload is a profiled version of the standard FHIR Appointment resource, see FHIR Resources page for more detail.

    Consumer systems:

    • SHALL send an Appointment resource that conform to the GPConnect-Appointment-1 profile.
    • SHALL include the URI of the GPConnect-Appointment-1 profile StructureDefinition in the Appointment.meta.profile element of the appointment resource.

    The following data-elements are mandatory (i.e data MUST be present).

    • a patient participant of the appointment.
    • a location participant of the appointment, representing the physical location where the appointment is to take place (see design decisions page).
    • an actor reference in any supplied participant
    • the start and end of the appointment.
    • the status identifying the appointment as “booked”.
    • the slot details of one or more free slots to be booked.
    • the bookingOrganisation extension referencing a contained organization resource within the appointment resource.
      • the contained organization resource SHALL represent the organization booking the appointment.
      • the contained organization resource SHALL conform to CareConnect-GPC-Organization-1 profile.
      • the contained organization resource SHALL contain at least Name and Telecom details.
    • the created element SHALL be populate with the date and time of the appointment was created.

    The following data-elements SHOULD be included when available.

    • a practitioner participant of the appointment.

    The following guidance around Appointment Resource element should be followed when populating any of the listed fields:

    Resource Element Guidance
    Appointment.comment This field should be used for “Patient specific notes” and any additional comments relating to the appointment.
    Appointment.description This field should be populated with a “Summary Label”, a brief description of the appointment as would be shown on a subject line in a meeting request, or appointment list.

    Example Request Body

    On the wire a JSON serialised request would look something like the following:

    {
    	"resourceType": "Appointment",
    	"meta": {
    		"profile": ["https://fhir.nhs.uk/STU3/StructureDefinition/GPConnect-Appointment-1"]
    	},
    	"contained": [{
    		"resourceType": "Organization",
    		"id": "1",
    		"meta": {
    			"profile": ["https://fhir.nhs.uk/STU3/StructureDefinition/CareConnect-GPC-Organization-1"]
    		},
    		"name": "Test Organization Name",
    		"telecom": [{
    			"system": "phone",
    			"value": "0300 303 5678"
    		}]
    	}],
    	"extension": [{
    		"url": "https://fhir.nhs.uk/STU3/StructureDefinition/Extension-GPConnect-BookingOrganisation-1",
    		"valueReference": {
    			"reference": "#1"
    		}
    	}],
    	"status": "booked",
    	"description": "Free text description.",
    	"start": "2016-05-30T10:00:00+01:00",
    	"end": "2016-05-30T10:25:00+01:00",
    	"slot": [{
    		"reference": "Slot/1",
    		"display": "Slot 1"
    	}],
    	"created": "2017-10-09T13:48:41+01:00",
    	"comment": "Free text comment.",
    	"participant": [{
    		"actor": {
    			"reference": "Patient/1",
    			"display": "Mr. Mike Smith"
    		},
    		"status": "accepted"
    	},
    	{
    		"actor": {
    			"reference": "Location/32",
    			"display": "Leeds GP Clinic"
    		},
    		"status": "accepted"
    	}]
    }
    

    Error Handling

    Provider systems:

    • SHALL return an GPConnect-OperationOutcome-1 resource that provides additional detail when one or more request fields are corrupt or a specific business rule/constraint is breached.

    For example:

    • the submitted start and end date range does not match that of the requested Slot(s).
    • one or more of the requested Slot resources does not exist or already has a status of busy.

    Refer to Development - FHIR API Guidance - Error Handling for details of error codes.

    Request Response

    Response Headers

    Provider systems are not expected to add any specific headers beyond that described in the HTTP and FHIR® standards.

    Payload Response Body

    Provider systems:

    • SHALL return a 201 Created HTTP status code on successful execution of the operation.
    • SHALL return a Location header as described in FHIR API Guidance.
    • SHALL return an Appointment resource that conform to the GPConnect-Appointment-1 profile.
    • SHALL include the URI of the GPConnect-Appointment-1 profile StructureDefinition in the Appointment.meta.profile element of the returned appointment resource.
    • SHALL include the versionId of the current version of each appointment resource.
    {
    	"resourceType": "Appointment",
    	"id": "9",
    	"meta": {
    		"versionId": "636068818095315079",
    		"lastUpdated": "2016-08-15T19:16:49.971+01:00",
    		"profile": ["https://fhir.nhs.uk/STU3/StructureDefinition/GPConnect-Appointment-1"]
    	},
    	"contained": [{
    		"resourceType": "Organization",
    		"id": "1",
    		"meta": {
    			"profile": ["https://fhir.nhs.uk/STU3/StructureDefinition/CareConnect-GPC-Organization-1"]
    		},
    		"name": "Test Organization Name",
    		"telecom": [{
    			"system": "phone",
    			"value": "0300 303 5678"
    		}]
    	}],
    	"extension": [{
    		"url": "https://fhir.nhs.uk/STU3/StructureDefinition/Extension-GPConnect-BookingOrganisation-1",
    		"valueReference": {
    			"reference": "#1"
    		}
    	}],
    	"status": "booked",
    	"description": "Free text description.",
    	"start": "2016-05-30T10:00:00+01:00",
    	"end": "2016-05-30T10:25:00+01:00",
    	"slot": [{
    		"reference": "Slot/1",
    		"display": "Slot 1"
    	}],
    	"created": "2017-10-09T13:48:41+01:00",
    	"comment": "Free text comment.",
    	"participant": [{
    		"actor": {
    			"reference": "Patient/1",
    			"display": "Mr. Mike Smith"
    		},
    		"status": "accepted"
    	},
    	{
    		"actor": {
    			"reference": "Location/32",
    			"display": "Leeds GP Clinic"
    		},
    		"status": "accepted"
    	}]
    }
    

    Examples

    C#

    var client = new FhirClient("http://gpconnect.aprovider.nhs.net/GP001/STU3/1/");
    client.PreferredFormat = ResourceFormat.Json;
    
    Appointment appointment = new Appointment();
    
    appointment.Status = Appointment.AppointmentStatus.Booked;
    appointment.Start = System.DateTimeOffset.Now;
    appointment.End = System.DateTimeOffset.Now.AddMinutes(30);
    
    var slotReference = new ResourceReference();
    slotReference.Reference = "Slot/1982";
    appointment.Slot.Add(slotReference);
    
    var patientParticipant = new Appointment.ParticipantComponent();
    patientParticipant.Actor = new ResourceReference();
    patientParticipant.Actor.Reference = "Patient/2";
    patientParticipant.Status = Appointment.ParticipationStatus.Accepted;
    appointment.Participant.Add(patientParticipant);
    
    var locationParticipant = new Appointment.ParticipantComponent();
    locationParticipant.Actor = new ResourceReference();
    locationParticipant.Actor.Reference = "Location/1";
    locationParticipant.Status = Appointment.ParticipationStatus.Accepted;
    appointment.Participant.Add(locationParticipant);
    
    appointment.created = new FhirDateTime(DateTime.Now);
    Organization organization = new Organization();
    organization.Name = "Example Organization Name";
    var contactPoint = new ContactPoint();
    contactPoint.System = ContactPoint.ContactPointSystem.Phone;
    contactPoint.Value = "0300 303 5678";
    organization.Telecom.Add(contactPoint);
    organization.Id = "1";
    appointment.Contained.Add(organization);
    var reference = new ResourceReference
    {
    Reference = "#1",
    };
    appointment.AddExtension("https://fhir.nhs.uk/StructureDefinition/extension-gpconnect-booking-organisation-1", reference);
    
    Appointment appointmentCreated = client.Create<Appointment>(appointment);
    
    FhirSerializer.SerializeResourceToJson(appointmentCreated).Dump();
    

    Java

    FhirContext fhirContext = FhirContext.forStu3();
    IGenericClient client = fhirContext.newRestfulGenericClient("http://gpconnect.aprovider.nhs.net/GP001/STU3/1/");
    
    Appointment appointment = new Appointment();
    appointment.setStatus(AppointmentStatusEnum.BOOKED);
    
    Calendar startTime = Calendar.getInstance();
    Calendar endTime = Calendar.getInstance();
    endTime.add(Calendar.MINUTE, 30);
    appointment.setStart(new InstantDt(startTime));
    appointment.setEnd(new InstantDt(endTime));
    
    appointment.setSlot(Collections.singletonList(new ResourceReferenceDt("Slot/1982")));
    
    Appointment.Participant patientParticipant = new Appointment.Participant();
    patientParticipant.setActor(new ResourceReferenceDt("Patient/2"));
    patientParticipant.setStatus(ParticipationStatusEnum.ACCEPTED);
    appointment.addParticipant(patientParticipant);
    
    Appointment.Participant locationParticipant = new Appointment.Participant();
    locationParticipant.setActor(new ResourceReferenceDt("Location/1"));
    locationParticipant.setStatus(ParticipationStatusEnum.ACCEPTED);
    appointment.addParticipant(locationParticipant);
    
    Organization organization = new Organization();
    organization.setName("Test Organization Name");
    ContactPointDt telecom = new ContactPointDt();
    telecom.setSystem(ContactPointSystemEnum.PHONE);
    telecom.setValue("0300 303 5678");
    organization.setTelecom(Collections.singletonList(telecom));
    
    ExtensionDt extension = new ExtensionDt(false);
    extension.setUrl("https://fhir.nhs.uk/StructureDefinition/extension-gpconnect-booking-organisation-1");
    extension.setValue(new ResourceReferenceDt(organization));
    appointment.addUndeclaredExtension(extension);
    
    MethodOutcome response = client.create()
    	.resource(appointment)
    	.prefer(PreferReturnEnum.REPRESENTATION)
    	.preferResponseType(Appointment.class)
    	.execute();
    
    System.out.println(fhirContext.newJsonParser().setPrettyPrint(true).encodeResourceToString(response.getResource()));
    
    Tags: appointments

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