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Urgent and Emergency Care

Urgent and Emergency Care (UEC) services are in place to support patients with serious or life-threatening emergencies as well as those with urgent care needs1.

UEC services include 999 and 111 telephony and online services, ambulance, Emergency Departments (EDs), Urgent Treatment Centres (UTCs) as well as services supporting those with specific health emergencies (such as for mental health and dental)2.

This site provides technical standards and guidance for those who commission, provide and support UEC services, including suppliers, and should be read in conjunction with other UEC specifications3 including the NHSE Integrated Urgent Care Specification4 and the NHSE Commissioning Standards for Integrated Urgent Care .

Any queries about the content in this UEC space should be raised via the following mailbox:

You can view the Interoperability & Technical Standards site here.