Frequently Asked Questions

What is the NHS Apps Library?

The NHS Apps Library is currently a beta site and is in testing phase.

It aims to provide patients, the public and clinicians with a trusted selection of digital health, care and wellbeing applications.

The library holds a list of health apps that have been assessed by the NHS and grouped in categories that reflect their overall function (for example, mental health and diabetes).

The site will develop and grow over the next 12 to 18 months.

What do the ‘NHS Approved’ and ‘Being tested in the NHS’ labels mean?

There are currently three types of labelling in the library:

1. ‘NHS Approved’ – the tool has been reviewed clinically and technically

2. ‘Being tested in the NHS’ – the tool is currently being reviewed in the NHS

3. no badge – has been reviewed technically.

Please note: we are currently enhancing the labelling of apps within the beta site in line with user research, to make sure it is as clear as possible for patients.

Are you going to create a library of health apps for health professionals as well as one for patients?

The NHS Apps Library currently contains trusted patient-facing apps and can be used by both healthcare professionals and patients.

What is the process for getting an app assessed and onto the NHS Apps Library?

If you have an existing app currently in public use, take a look at the Digital Assessment Questions to get an idea of the areas you will need to consider.

If you feel that your app is ready to pass through the Digital Assessment Questions, please submit your app to begin the process.

Do I have to pay to have my app assessed?

No, currently developers do not have to pay to go through the assessment process.

 

How can I develop an app that can be considered for the NHS Apps Library?

We are unable to provide a bespoke advice or consultancy service to individuals or organisations.

However, we are working on developing a framework of national standards that can be used to help you develop apps.

In the meantime, the Digital Assessment Questions give you an idea of what you will need to consider when developing an app.

What are the standards, rules and regulations for digital health tools?

We currently assess apps using the Digital Assessment Questions.

We are in the process of working on a developing a framework of national standards for all digital health tools assessed by the NHS.

How long will the assessment take?

At this time we are unable to provide an indication of timeframes for assessment, while we are enhancing our ways of working.

Do you provide funding for apps?

No, NHS Digital does not currently provide funding for apps.

The current digital assessment process assesses and shares health apps that are already used in the public domain.

Our aim is to tap into existing innovation in the marketplace and assess the suitability of existing apps for inclusion in the NHS Apps Library.

Find out more about commissioning in the NHS on the NHS England website.

Once my app is assessed, can I use the NHS logo?

Inclusion on the apps library does not automatically entitle third parties to include NHS branding.

NHS branding can only be used where a third party has been commissioned to provide NHS services.

Please refer to the NHS identity guidelines for further information about use of the NHS brand.

Do I need to design my app to work on a specific platform?

You should decide which platform your app will work on.

This may depend on their experience of Android, IOS or Windows.

You may be asked to consider the possibility of multi-platform availability, but this cannot be enforced.

Do you have a co-working space or developer user group?

We don’t currently provide a co-working space or developer user group, however we are looking to enhance the functionality of the site, to include a developer community.

If you are interested in NHS Digital’s work in this area, please register your interest.

Can we meet to talk to you in more detail about our health app?

We are unable to provide a bespoke advice or consultancy service to individuals or organisations.

However, NHS Digital is working hard to improve the process by which developers can get their apps onto the library as part of the beta site.

In the meantime you can look at the Digital Assessment Questions and the guidance for developers on https://developer.nhs.uk/apps/ and register your interest on the site.

If you have an existing app currently in public use and you feel that it is ready to pass through the Digital Assessment Questions, please Submit your app to begin the process.