For enquiries regarding getting started with the e-RS Integration APIs please email the NHS e-RS Partners Team at firstname.lastname@example.org
For enquiries relating to the go-live process please email the Interoperability Management Team at email@example.com
Note: Once the live service API endpoints are issued the go-live process can be managed between the supplier and end-user organisation, without further requirement for approval from NHS Digital.
Support during Go-live
During the process of going live you can contact firstname.lastname@example.org for support relating to the issue of live credentials and endpoint setup.
Support after Go-live
After go-live all support issues must be reported to the NHS National Service Desk who will log the details and either resolve the incident or ensure it is passed on to the appropriate NHS Digital team or other resource for resolution. You can also call the NHS National Service Desk on 0300 303 5035.