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Explore and Make use of Nationally Defined Messaging APIs


Going Live

Process for going live with an e-RS API integration

Once a solution has been developed (See Getting Connected) and all the steps detailed in the compliance approach have been completed a set of live endpoint credentials will be issued.

For enquiries regarding getting started with the e-RS Integration APIs please email the NHS e-RS Partners Team at

For enquiries relating to the go-live process please email the Interoperability Management Team at

Note: Once the live service API endpoints are issued the go-live process can be managed between the supplier and end-user organisation, without further requirement for approval from NHS Digital.

Support during Go-live

During the process of going live you can contact for support relating to the issue of live credentials and endpoint setup.

Support after Go-live

After go-live all support issues must be reported to the NHS National Service Desk who will log the details and either resolve the incident or ensure it is passed on to the appropriate NHS Digital team or other resource for resolution. You can also call the NHS National Service Desk on 0300 303 5035.

All content is available under the Open Government Licence v3.0, except where otherwise stated