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Catch-all Search

Catch-all rules for the Check Capacity Summary search

The Catch-all search is invoked if, following the filtering processes, there are no services that can be returned. This is in order to ensure that the patient is offered a service that they can go to. The following rules are applied:

  • If no services match, up to the nearest two services profiled with the Service Type ‘Emergency Department’ are returned.
  • The catch-all service(s) must be within the default 60km search distance; any distance passed in as a search parameter is ignored
  • The catch-all service must be Active
  • The capacity status of the catch-all service is not taken into account
  • The Service Name is suffixed with ‘(Catch-all)’

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